Warranty

Hatf Saatchi brand is one of the most reputable and famous jewelry brands in Iran. This brand shines among the few reputable and famous names in the jewelry industry in Iran. This store, by having an electronic symbol (E-symbol) from the Center for the Development of Electronic Commerce and a business license from the National Union of Virtual Businesses and a physical business license from the Gold and Jewelry Union of the country, and providing all the specifications of the branches and their validity, fully guarantees and secures your purchase. At any stage of your order, you can be informed of the stages of your order by phone and email with the ambassadors of the Saatchi brand. This brand offers all precious and semi-precious stones and also processed gold along with a warranty and authenticity certificate. This warranty is very reputable and guarantees your safe purchase. To build trust in this online store, the Saatchi brand has considered a 7-day replacement warranty exclusively for its online users. Therefore, under any circumstances, "except for damage to the stone and gold or the stone falling off the product, you can exchange your jewelry after purchase for up to seven days with a product of equal or higher price. This option is only for online purchases. ** The processed gold in the products has a fineness of 18. It has a national code of 1220 from the National Standards Organization of Iran and the General Directorate of Standards of Tehran Province. ** It should be noted that all prices are up-to-date and the Hatf Saatchi website monitors the prices of its products daily and updates them. ** All jewelry made in the products are from first-class stones. The brilliant stones are completely pure in terms of purity, and only brilliant stones with D.G and F colors have been used. This brand never uses low-quality stones under any circumstances and all stones are offered and guaranteed with a valid certificate of the Hatf Saatchi brand with a raised seal. *** A virtual business license has been granted to this store by the National Union of Virtual Businesses. Our collection in this process is under the supervision of the mentioned union after extensive and strict reviews and checking the correctness of the operation, selection and precise inspection in the real space, has managed to obtain a virtual business license. Also, the online store of Hatf Saatchi is the first holder of a virtual business license in the field of selling gold and jewelry products online. Please note: In case of ordering and making a product, a slight change in the weight of the stone or gold may occur after making. In this case, after making, the product certificate is issued with new weights and the difference in the amount, whether from the store or from the buyer, is calculated and of course this issue does not change your shopping process. Question I want to buy from Hatf Saatchi's online store, but I still don't trust online shopping. How can I be sure that after purchasing and paying a considerable amount, the desired gold and jewelry will reach me? Answer In addition to the history, experience and rich content of the Hatf Saatchi website, having an electronic symbol and a symbol of organization and of course a real business license and a virtual business license gives this business formality and credibility. The electronic symbol is granted by the Center for the Development of Electronic Commerce of the Ministry of Industry and Mines after reviewing the online store and matching its operation with the laws, and the online business with the symbol is constantly under review by this organization. For more assurance, you can be sure of their authenticity by clicking on the symbols at the bottom of the Hatf Saatchi website pages. Also, the Hatf Saatchi brand, with years of real activity in several branches, the address of all of which is registered in the contact us section and having several thousand customers and providing the expected services to customers, has created a brilliant history of its activity and has always been recognized as a leading brand in the field of gold and jewelry and of course electronic commerce among customers, supervisory institutions and gold and jewelry supply chains. Therefore, register your order with peace of mind and take advantage of the unique services of Hatf Saatchi online jewelry store. The Saatchi family has a long history of over 250 years and brilliance in the field of gold and jewelry as a supporter of success and pioneering in this field. Therefore, it should be noted that this store is solely owned by Hatf Saatchi.